Oracle Fusion Cloud Employee Experience, part of Oracle Fusion Cloud HCM and branded as “Oracle ME” (My Experience), is a platform designed to enhance the employee journey by delivering personalized, engaging, and efficient experiences throughout the workforce lifecycle. With the 25A release, Oracle has introduced several updates and enhancements to improve usability, connectivity, and productivity for employees, managers, and HR teams. Below is an overview of key features and updates specific to the Employee Experience module in the 25A release, based on the latest available information.
Key Features in Oracle ME Employee Experience 25A
- Enhanced Redwood Interface
The 25A release continues to leverage Oracle’s Redwood design system, offering a modern, intuitive user interface. Updates in this release refine dashboards and self-service portals, making navigation smoother and more visually consistent across devices.
Employees benefit from simplified access to tools like event management, recognition programs, and communications, all within a unified experience.
- AI-powered interactions
A standout feature is the integration of generative AI, allowing employees to interact directly with an AI platform for instant answers. For example, employees can query HR policies (e.g., promotion criteria for specific grades) without contacting HR, reducing response times and boosting efficiency.
AI agents now assist in creating tasks and journeys (e.g., onboarding or career development), offering smart suggestions to streamline processes for both employees and managers.
- HCM Communicate Enhancements
The HCM Communicate tool, which requires a separate subscription, has been upgraded to improve targeted workforce communications. Communication teams can now create and track campaigns with greater precision, including retargeting based on engagement metrics.
New security privileges (e.g., “Manage All HCM Communicate Campaigns”) allow administrators to oversee all campaigns, even if they aren’t the owner, enhancing oversight and collaboration.
- Oracle Celebrate Updates
Within Oracle Celebrate, a module for employee recognition, the 25A release introduces integration with BHN Rewards, a digital rewards platform. Employees can redeem reward points for gift cards, depositing or withdrawing points between their Celebrate wallet and the supplier wallet.
The automated generation of service awards (e.g., work anniversaries) is now supported, with scheduled processes ensuring timely recognition without manual intervention.
- Touchpoints and Skip-Level Check-Ins
Managers can now schedule Touchpoints check-ins with indirect reports (employees in their hierarchy but not direct reports) via a “Switch Team” feature on the dashboard. Employees can also initiate check-ins with indirect managers, fostering better communication across levels.
This feature requires no additional setup and is controlled by existing profile options (e.g., ORA_HRA_MANAGER_LEVELS).
- Event Management and Employee-Led Initiatives
Employees and HR can create and promote events (e.g., onboarding sessions, team-building activities) with enhanced targeting and real-time analytics. AI-suggested events further personalize the experience, connecting employees with relevant opportunities.
- Improved Analytics and Reporting
New pre-built reports and customizable dashboards in Oracle Transactional Business Intelligence (OTBI) allow employees and managers to track engagement metrics, recognition program participation, and campaign responses in real time.
The “HCM Communicate – Campaigns Real Time” subject area has been added for detailed campaign reporting.
- Gig and Career Mobility Support
The Gig Admin Persona feature supports managing contingent workers, reflecting the growing gig economy. Employees can explore internal gigs and career mobility options through Oracle Grow, integrated within the ME platform, with personalized recommendations based on skills and preferences.
Benefits of 25A Updates
- Personalization: AI-driven suggestions and tailored communications ensure employees receive relevant content and support.
- Efficiency: Automation of tasks like award generation and payroll integration saves time for HR and employees alike.
- Engagement: Enhanced recognition, events, and skip-level check-ins strengthen workplace connections and morale.
- Scalability: The platform’s flexibility supports organizations of all sizes with seamless integration across Oracle Cloud applications.
The 25A release of Oracle ME Employee Experience builds on its promise to “meet workers where they are and take them where they want to be,” blending cutting-edge AI, refined usability, and robust tools to create a more connected and productive workforce.
EnchantApps Oracle Cloud experts can help you with your 25A Upgrade and testing. We are here to ensure that Oracle Cloud quarterly updates do not impact your business processes. Contact us for more details.