Oracle Fusion AI Agents are autonomous assistants designed to help organizations streamline operations, improve decision-making, and reduce manual workloads. They can assist with simple or complex tasks and work across departments. Here are practical examples of different types:

  • Functional agents act as digital assistants for different personas within the enterprise and perform domain-specific tasks.
  • Supervisory agents manage other agents, overseeing complex workflows and making decisions on whether human intervention is needed.
  • Utility agents perform routine, low-risk tasks such as retrieving data, sending notifications, or running reports.

They’re often optimized to help with specific roles, so an AI agent or collection of agents might act as a finance clerk, hiring manager, or customer service representative.

Oracle Fusion AI Agents represent a leap beyond traditional AI. They don’t just automate; they collaborate with human workers, making AI agents more than just tools. By integrating advanced AI within business systems, Oracle continues to lead the way in improving productivity and operational efficiency. As AI technology evolves, expect to see even more sophisticated AI agents capable of managing entire business processes autonomously, giving your team the freedom to focus on strategic, high-impact activities.

What are AI agents?

AI agents are a combination of large language models (LLMs) and other advanced technologies that interact with their environments, automate complex tasks, and collaborate with employees in real-time. Reasoning capabilities in these LLMs differentiate AI agents from the brittle, rules-based automation of the past. Since they can make judgment calls, AI agents can create action plans and manage workflows, either independently or with human supervision.

At the core of their functionality is the capability to learn from previous interactions, use data from internal systems, and collaborate with both people and other agents. This ability to continuously adapt makes AI agents particularly valuable for complex business environments where flexibility and scalability are key.

EnchantApps has a team of Oracle Cloud experts across all modules. If you are interested in learning more or have a project where you need Oracle cloud expertise, feel free to contact us!

How AI Agents Work in Fusion Applications

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