Oracle AI agents help set a higher standard for efficiency, innovation, and growth by empowering employees with generative AI-powered services–which can help with important functions such as answering questions, providing guidance, offering personalized recommendations, and completing tasks on behalf of the employee–all embedded directly and in the context of a specific business process or transaction. Oracle AI agents help to dynamically and safely use data from Oracle Cloud HCM,company-specific documentation, and multiple connected data sources to generate more up-to-date,source-identified, and contextually relevant information and assistance.
Each Oracle AI agent exhibits unique characteristics enabling them to help produce significantly more relevant and contextual services for the employee. However, all Oracle AI agents operate on a common foundation to deliver services consistently across the entire workforce, such as–
• Autonomous Capabilities – AI agents function as sophisticated digital assistants that autonomously perform tasks, help to pursue organizational goals, and adapt to changing environments working in conjunction with employees along the way. Their autonomy helps empower HR teams and managers to focus on strategic initiatives requiring human insight.
• Interactive Dynamics – AI agents mimic human interaction, making them an approachable part of daily operations. They learn from interactions, can significantly improve over time, and help manage complex, multi-agent workflows that can help enhance organizational efficiency, where employees align and guide them throughout the process.
• Transformational Impact on Work – AI agents can help to significantly enhance the capabilities of HR team by automating tasks, thereby allowing these teams to provide a higher level of service without increasing headcount. They can help to improve efficiency, scale seamlessly with business needs, and help deliver consistent execution across HR functions. For example, AI agents help to handle routine inquiries about benefits or manage complex candidate scheduling tasks for interviews with precision and consistency, learning and adapting from each interaction.
• Specialization in Roles – AI agents can be tailored to perform specific roles within HCM, helping to enhance their effectiveness in managing complex aspects of human resources. They utilize advanced tools, help make informed decisions, and execute multi-step processes that require nuanced judgment with employees in the loop enabling AI agents t stay in scope. Their role in fostering agility within HR operations makes them invaluable partners to HR professionals and the broader business, helping to facilitate a responsive and always-on work environment.
Oracle Fusion Applications integrate AI directly into existing systems. This seamless integration fosters rapid AI adoption across familiar platforms, reduces the need for extensive training, and enables high-quality outcomes through robust evaluation mechanisms and customization options.
AI Agents across HR
AI Agents are embedded and can be enabled by customers to be ready to help across all areas of the Oracle Cloud HCM suite–HR, Talent Management, Payroll, Workforce Management, and Employee
Experience–assisting organizations in recruiting top talent, upskilling their workforce, driving better performance, and all stages of the employee lifecycle.
Employee Lifecycle Management
Utilize the following Oracle AI agents to help oversee the entire employee lifecycle to help improve employee experiences at scale, deliver consistent support to every worker, and reduce administrative workloads with the following-
• Internal Mobility Assistant: Helps assist employees in navigating career advancement opportunities within the organization, providing guidance on open positions and required skills.
• New Hire Onboarding Assistant: An onboarding assistant that can help support new employees through their initial days, offering information on company policies, culture, and essential resources.
• Job Seeker Analyst: Helps aid job seekers in preparing for and finding employment, offering resume tips, interview coaching, and job search strategies.
• Perks and Awards Analyst: Helps inform employees about available perks and awards, helping them make the most of company-provided benefits and recognition programs. Helps to provide line managers with guidance on company policies around recognitions and awards.
• Personal and Employment Details Assistant: Helps manage and update employees’ personal and employment information. Helps provide suggestions on employee life-cycle events like promotions, transfers, and relocations to help enable improved accuracy and improved adherence to company policies.
Enchant Apps has a team of Oracle Cloud experts across all modules. If you are interested in learning more or have a project where you need Oracle cloud expertise, feel free to contact us!