Oracle Fusion Cloud Salesforce Automation 26C – What’s New?

Oracle Fusion Cloud Salesforce Automation 26C – What’s New?

Oracle Fusion Cloud Sales Force Automation (SFA) 26C introduces the new Sales Command
Center, a unified Deal Advisor Workflow Agent, and Redwood-driven forecasting
enhancements—making seller workspaces more intelligent, conversational, and streamlined.
These updates focus on AI-powered orchestration, contextual insights, and improved
forecasting visibility.

�� Key Enhancements in Oracle Fusion Cloud SFA 26C

1. Sales Command Center
    Default Landing Workspace: Reorganizes CX Sales around four daily seller questions:
   o Which deals need me today
   o Which meetings am I walking into
   o Which customers need attention
   o Which programs are heating up in my territory?
    Panels & Narratives: Priority Opportunities, Pre-Meeting Briefs, My Customers,
   Programs in Territory—each presented as business-language summaries instead of raw
   fields.
    Embedded Conversational Assistant (Ask Oracle): Sellers can query panels directly
   without leaving the page.
    Outcome: More selling time, less context assembly, earlier visibility into
   renewals/expansions, and higher pipeline velocity.
2. Deal Advisor Workflow Agent
    Unified AI Agent: Powers Opportunity Summary, Deal Advisor (chat), and Activity
   Summary across Redwood and Sales Orchestration.
    Conversational Insights: Sellers can ask questions in the Action bar; responses include
   opportunity health, customer engagement, and contextual narratives.
    Simplified UX: Consolidates multiple advisor features into one reusable agent
   framework for scalability and consistency.
    Enablement: Requires configuration in the Action bar to replace older Deal Advisor
   actions.
3. Redwood User Experience & Forecasting
    Forecast Enhancements:
   o View and enter territory quotas directly in forecasting.
   o Indicate manager adjustments in forecast overview.
   o Show forecasts in different currencies.
    AI-Generated Pre-Meeting Briefs: Automated contextual summaries to prepare sellers
   for upcoming meetings.
    Migration of Generative AI Features: Transitioning into AI Agents for consistency.

EnchantApps Oracle Cloud experts can help you with your 26C Upgrade and testing. We are here to ensure that Oracle Cloud quarterly updates do not impact your business processes. Contact us for more details.