Oracle delivers AI built for business, helping you make better decisions faster and empowering your workforce to work more effectively. By embedding classic and generative AI into its applications, Oracle Fusion Cloud Applications customers can instantly access AI outcomes wherever they are needed—without leaving the software environment they use every day to power their business.
Discover embedded AI in Fusion Cloud Applications
Organizations can quickly and easily adopt the latest AI capabilities to help improve productivity and decision-making, automate end-to-end business processes, and reduce the cost of doing business. Explore the features of the business function below.
- Human Capital Management
Oracle AI embedded in Oracle Human Capital Management
Leverage traditional and generative AI capabilities that can help enhance employee experiences, drive candidate engagement, and improve workforce productivity—all within a single unified platform designed to protect sensitive and proprietary information.
The following AI features are embedded in Oracle Cloud HCM:
- Guided journeys
- Skills management
- Growth opportunities
- Performance Summary
- Peer recognition
- Career site development
- Candidate Summary
- Candidate support
- Finance
- Oracle AI embedded in Oracle Cloud ERP and EPM
AI-powered features built specifically for finance tasks help you improve performance and planning, optimize working capital, and increase automation across payables and receivables in Oracle Fusion Cloud Financials.
The following AI features are embedded in Oracle Financials:
- Dynamic Discounting
- Intelligent Account Combination Defaulting
- Sales
- Oracle AI Embedded in Oracle Cloud Sales
Identify and direct sales teams to leads and opportunities with the highest win probabilities, accelerate deals, and improve sales conversion rates. Oracle AI for Oracle Sales delivers AI-enabled, in-the-moment automation for your sales team.
The following AI features are embedded in Oracle Sales:
- Opportunity win probability
- Opportunity recommended actions
- Lead conversion probability
- Account engagement level
- Opportunity activity effectiveness
- Lead activity effectiveness
- Lead contact validation insights
- Opportunity contact validation
- Lead contact recommendation
- Opportunity contact recommendation
- Product recommendation
- Contact engagement level for lead and opportunity
- Similar accounts
- Native sales
- Machine learning (ML) prediction framework (BYOM)
- Account duplicates identification model
- Service
- Oracle AI embedded in Oracle Service
Enhance service efficiency and personalization with AI-powered support across multiple channels while optimizing productivity and customer satisfaction.
The following AI features are embedded in Oracle Service:
- Anomaly detection (IoT)
- Digital assistant-as-an-agent
- Document understanding
- Knowledge article recommendation
- Predictive scheduling and routing (Field Service)
- Service request classification
- Service request linking
- Suggested actions
- Supply Chain Management
- Oracle AI embedded in Oracle Fusion Cloud SCM
Leverage intelligence and automation to support supply chain decision-making and optimize supply chain management and manufacturing processes. All are delivered as standard in Oracle Fusion Cloud SCM with native AI algorithms.
The following AI capabilities are embedded in Oracle SCM:
- Predict Ship Lead Times
- WMS Cycle Times
- New Product Introduction
- Demand Sensing
- Product Anomaly Detection
- Lead Time Insights
- Spend Classification
- Dynamic Discounting
- Marketing
- Oracle AI embedded in Oracle Marketing
Unify customer data from multiple sources to create a real-time view of each customer. Marketers can leverage data-driven insights and AI to engage, convert, and nurture relationships to increase value.
The following AI capabilities are embedded in Oracle Fusion Marketing and Unity CDP:
- Account lead scoring
- Customer lifetime value
- RFM
- Engagement propensity
- Repurchase propensity
- Next best offer
- Campaign recommender
- Fatigue segmentation
- Fatigue analysis
- Subject line optimization
- Predictions
- Contact lead scoring
- Campaign revenue attribution
- Churn propensity
- Product propensity
- Next best action
- Next best promotion
- Channel recommender
- Send time optimization
- Account intelligence
Enchant Apps has a team of Oracle Cloud experts across all modules. If you are interested in learning more or have a project where you need Oracle cloud expertise, feel free to contact us!