Oracle Fusion Cloud Sales Force Automation 25C brings a fresh wave of enhancements designed to boost productivity, streamline sales processes, and deepen customer engagement. Here’s a breakdown of the key updates:
- Redwood UX Enhancements
- Improved UI consistency across Sales apps
- Enhanced navigation and layout for faster access to key actions
- Better mobile responsiveness for field sales teams
- AI-Powered Recommendations
- Intelligent lead and opportunity scoring based on historical data
- Contextual suggestions for next-best actions to accelerate deal closure
- Sales Planning & Territory Management
- More flexible territory assignment rules
- Enhanced visualization tools for territory coverage and performance
- Partner Relationship Management (PRM)
- Streamlined onboarding workflows for channel partners
- Improved partner performance tracking and incentive management
- Activity Capture & Insights
- Auto-logging of emails, meetings, and calls from integrated platforms
- New dashboards for sales reps and managers to monitor engagement levels
- Lead & Opportunity Management
- Enhanced duplicate detection and merge capabilities
- Configurable workflows for lead nurturing and opportunity progression
Feature Deep Dive: Sales Force Automation 25C
🧠 AI Agent Studio Integration
- Custom AI Agents: You can now build and deploy AI agents tailored to your sales workflows.
- Use Cases: Automate lead qualification, suggest next-best actions, and generate contextual sales quotes.
- CX Templates: Prebuilt templates for customer-facing scenarios are in development.
🎯 Sales Planning & Performance - Territory Visualization: Enhanced mapping tools to assess coverage and performance.
- Quota Management: Smarter quota assignment based on historical performance and predictive analytics.
🤝 Partner Relationship Management - Onboarding Automation: Streamlined workflows for partner setup and enablement.
- Performance Dashboards: Real-time insights into partner contribution and incentive tracking.
📊 Activity Capture & Engagement Insights - Auto-Logging: Seamless integration with email/calendar platforms to capture sales activities.
- Engagement Scoring: Dashboards that show how actively reps are engaging with prospects.
🧩 Lead & Opportunity Enhancements - Duplicate Detection: Improved algorithms to identify and merge duplicate leads.
- Workflow Customization: More granular control over lead nurturing paths and opportunity stages.
Redwood UX Consistency
- Unified experience across Sales, CPQ, and Subscription Management
- Faster navigation, cleaner layouts, and mobile-first design
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Oracle Fusion Cloud Sales Force Automation 25C – What’s New ?