Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle

Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle

New AI-powered capabilities increase service efficiency, reduce time-to-resolution, and improve the customer experience Oracle announced new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues, and